For those of you that consider yourselves world travelers and stay at properties through Airbnb all the time, you may think everyone else also uses Airbnb all the time. Lately I’ve discovered more and more people who have never stayed anywhere with Airbnb. While I don’t consider myself an expert, I have stayed at multiple properties around the world and would like to hopefully shed some light on the company for newbies.
Since Airbnb was founded in 2008 it has grown to include over 3 million properties worldwide and over 200 million people have stayed at an Airbnb property. Airbnb is in over 191 countries and is constantly expanding. From what I’ve been told by people who have never stayed at an Airbnb property, there seem to be some common myths or misconceptions.
First misconception: it’s easier to just stay at a hotel. Truth: it’s just as easy to make reservations through Airbnb as it is with a hotel. Simply go online, put in your destination and dates and see what’s available. You can even tailor your inquiry with specific requests but more on that later.
Second misconception: I’ll be staying at someone else’s house. That would be weird and uncomfortable to me. Truth: you have the option of choosing the entire property (house, apartment, condo for example), a shared space, or a private room in someone’s house. Some options work better for some people than others.
Third misconception: wouldn’t it be cleaner to stay at a hotel than through Airbnb? Truth: Airbnb owners thoroughly clean their properties (most pay for a cleaning service rather than cleaning the place themselves), just as a hotel would. I’ve found just with hotels, you get what you pay for. If you go for the cheapest property on Airbnb, it’s not likely to be nearly as clean or in as good of overall shape as a more expensive property.
Fourth misconception: it costs more to stay somewhere with Airbnb than to stay at a hotel. Truth: sometimes it can be cheaper to stay at an Airbnb property than to stay at a hotel. I always check both and compare my options.
Fifth misconception: the host is only there to take your money and won’t be available to help you if you have questions or problems during your stay. Truth: in my experience, the hosts have always gone out of their way to help make me feel comfortable, offering advice on things to do in the area, places to eat, etc. One time the heat wasn’t working where I was staying and I sent a message to the host through Airbnb, and she responded within a few minutes, with step-by-step information how to turn on the heat (I was in another country and the system wasn’t one I had ever used before). She followed up several times after that to make sure everything was OK.
Now that we’ve cleared up the most common misconceptions, let’s move on to actually making a reservation. The first step of course is to go to the website, Airbnb.com. You should see choices for “Homes,” “Experiences,” and “Restaurants.” Choosing “Restaurants” allows you to make reservations at restaurants throughout the US. The “Experiences” option includes a plethora of options that basically put you in-touch with someone from the local area to do anything from go hiking, biking, surfing, wine tastings, cooking lessons, and the list goes on and on. “Homes” is just what it sounds like and includes single-family homes, apartments, cabins, and even camping sites.
Let’s start simple and choose “Homes” first. Then put in dates, how many guests, and room type to start. You can fine-tune your search by putting in minimum and/or maximum rates per night and selecting from the list of options under the “More filters” button at the top. If you’d like to bring your well-behaved dog along with you, choose the Pets allowed option. If you really want a swimming pool, check pool under Facilities options. Just know that the more filters you check, the fewer your options will be. I suggest only choosing filters that are extremely important to you, or your dream property might not show up because of something you checked that really wasn’t a big deal to you.
There is also an option for “Instant book,” which means you don’t have to get approval from the host before booking. I don’t usually check this, but it is an option. If you’re not sure where you want to stay, you can also search using the map and zoom in and out of areas around the world. You may also notice some hosts are listed as “Superhost.” This means the person hosted at least 10 trips, has a 90% response rate or greater, has 5-star reviews the majority of the time, and didn’t cancel reservations that were confirmed.
Finally, to give you a little peace of mind, if there is a problem during your stay that you can’t work out with your host, you can contact Airbnb to have them help you resolve the problem.
For those of you that are now convinced they should join the millions of other people who have used Airbnb, I have a little incentive for you. If you use the following code, you’ll get $40 towards your first rental and I’ll get $20 in travel credit after you travel. This is only for first-time Airbnb users.